By centralizing requests, bids, and reporting in Coupa Sourcing Optimization, Eastman replaced manual email processes with an automated workflow, slashing logistics spend and accelerating lane awards.

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Company Overview

Global specialty materials company producing everyday products across transportation, construction, and consumables.

Headquarters

Tennessee

Employees

13,000+

Website

eastman.com/

Value as a service

15%

reduction in overall logistics spend

1K+

hours saved annually in ISO tank sourcing

35-60 min

cut per lane request via automation

Challenge

Rate requests were scattered across emails.

Manual bid consolidation required multiple threads.

Limited visibility delayed lane awards.

Inconsistent inputs increased the risk of errors.

Solution

Sourcing Optimization

Results

Reduced overall logistics spend by 15%.

Saved 1,000+ hours annually in ISO tank sourcing.

Cut 35-60 minutes per lane request via automation.

Improved auditability with real-time bid visibility.

“With Coupa, we reduced logistics spend by roughly 15% while saving more than 1,000 hours annually in ISO tank sourcing alone. It’s given us a faster, more reliable way to manage sourcing.”

— Ryan Hammonds, Logistics Sourcing Manager, Eastman