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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Rehau Scales Global Efficiency with Coupa AI
Rehau's move from SAP to Coupa's unified platform transformed procurement — automating tasks, standardizing sourcing, and empowering 2,000 users across 150 sites with more intuitive workflows.
Company Overview
Rehau is a global manufacturer of polymer-based solutions for construction, automotive, and furniture industries.
Headquarters
Muri bei Bern, Switzerland
Employees
12,000 +
Website
rehau.com/ch-deValue as a service
2,000+
users supported by one admin
150
sites operating standardized sourcing
0
first-level support bottlenecks
Challenge
Fragmented procurement processes across subsidiaries led to inconsistent operations and maverick buying.
Manual workflows demanded extensive key-user training and localized support.
Lack of standardized digital sourcing processes limited strategic procurement capabilities.
Solution
Results
Reduced first-level support to nearly zero, with one person managing 2,000+ users.
Standardized sourcing with templates and e-auctions for consistent quality.
Enabled scalable AI adoption across global teams for faster input and strategic focus.
“With Coupa and a strong knowledge base, we reduced first-level support to almost zero — one person now supports 2,000 users across Rehau.”
— Lasse Fehl, Head of Procurement, Rehau
