Rehau's move from SAP to Coupa's unified platform transformed procurement — automating tasks, standardizing sourcing, and empowering 2,000 users across 150 sites with more intuitive workflows.

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Company Overview

Rehau is a global manufacturer of polymer-based solutions for construction, automotive, and furniture industries.

Headquarters

Muri bei Bern, Switzerland

Employees

12,000 +

Website

rehau.com/ch-de

Value as a service

2,000+

users supported by one admin

150

sites operating standardized sourcing

first-level support bottlenecks

Challenge

Fragmented procurement processes across subsidiaries led to inconsistent operations and maverick buying.

Manual workflows demanded extensive key-user training and localized support.

Lack of standardized digital sourcing processes limited strategic procurement capabilities.

Solution

Coupa Procure-to-Pay

Coupa Source-to-Contract

AI integration within Coupa’s AI-native platform

Results

Reduced first-level support to nearly zero, with one person managing 2,000+ users.

Standardized sourcing with templates and e-auctions for consistent quality.

Enabled scalable AI adoption across global teams for faster input and strategic focus.

“With Coupa and a strong knowledge base, we reduced first-level support to almost zero — one person now supports 2,000 users across Rehau.”

— Lasse Fehl, Head of Procurement, Rehau

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Rehau Scales Global Efficiency with Coupa AI

Company Overview

Headquarters

Employees

Website

Value as a service

Challenge

Solution

Results

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