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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Every Dollar Saved is One More Toward the Cure
Blood Cancer United transformed its decentralized purchasing. They increased PO adoption from under 5% to 90%, streamlined supplier onboarding, and ensured donor funds maximize clinical impact.
Company Overview
A non-profit health organization funding blood cancer research and patient support across the United States since 1949.
Headquarters
Washington, D.C.
Employees
1,200+
Website
bloodcancerunited.orgValue as a service
90%
spend managed via purchase orders
<5%
PO adoption prior to Coupa
1,200+
employees supported
Challenge
Decentralized purchasing led to inconsistent pricing and lost buying power.
Thousands of unpaid invoices were reconciled manually.
Poor supplier onboarding caused backlogs and late payments.
Fewer than 5% of staff utilized purchase orders.
Results
Drove purchase order adoption to 90% of total spend across the company.
Centralized supplier relationships for better pricing.
Streamlined onboarding ensured vendors received payments on time.
Redirected staff sourcing time toward fundraising.
“Coupa helps with better use of our funds. It helps our staff with ordering more efficiently and saving time so that they can spend that on fundraising.”
— Nancy Rink, Director of Procurement, Blood Cancer United
