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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
A Better Formula for Sourcing at Eastman
By centralizing requests, bids, and reporting in Coupa Sourcing Optimization, Eastman replaced manual email processes with an automated workflow, slashing logistics spend and accelerating lane awards.
Company Overview
Global specialty materials company producing everyday products across transportation, construction, and consumables.
Headquarters
Tennessee
Employees
13,000+
Website
eastman.com/Value as a service
15%
reduction in overall logistics spend
1K+
hours saved annually in ISO tank sourcing
35-60 min
cut per lane request via automation
Challenge
Rate requests were scattered across emails.
Manual bid consolidation required multiple threads.
Limited visibility delayed lane awards.
Inconsistent inputs increased the risk of errors.
Solution
Results
Reduced overall logistics spend by 15%.
Saved 1,000+ hours annually in ISO tank sourcing.
Cut 35-60 minutes per lane request via automation.
Improved auditability with real-time bid visibility.
“With Coupa, we reduced logistics spend by roughly 15% while saving more than 1,000 hours annually in ISO tank sourcing alone. It’s given us a faster, more reliable way to manage sourcing.”
— Ryan Hammonds, Logistics Sourcing Manager, Eastman
