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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
- Source-to-contract
-
Category Strategy
Scale planning across teams -
Sourcing
Get confident decisions faster -
Sourcing Optimization
Unlock maximum efficiency -
Contract Lifecycle Management
Take control end-to-end -
Supplier Information &
Risk Management
Manage risk across suppliers
- Procure-to-Order
-
Intake & Orchestration
Turn requests into action -
Procurement
Buy smarter, spend better -
Services Procurement
Gain visibility and control -
Inventory Management
Manage stock with precision -
Spend Analysis
Get insights you can act on
- Invoice-to-Pay
-
AP Automation
Optimize processes with full visibility -
Expense Management
Automate expense workflows -
Payments
Streamline, secure, and track -
Treasury Management
Optimize liquidity -
Fraud Protection
Detect and prevent
- Direct Spend Management
-
Direct Spend Management
Control spend to drive outcomes -
Direct Material Sourcing Solutions
Connect to strategy, BOMs, and contracts. -
Supply Chain Optimization
Optimize your supply chain for cost, service, and resilience -
Supply Chain Collaboration
Improve alignment across teams
-
Coupa AI Overview
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AI Use Case Library
See how AI drives results -
Coupa Compose
Intelligence on one platform
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Ferguson Gains Financial Clarity and Control with Coupa
Coupa replaced Ferguson's legacy treasury system with a single source of truth — automating cash management, improving visibility across North America, and freeing teams to focus on strategic work.
Company Overview
Ferguson is the largest U.S. distributor of plumbing, HVAC, appliances, and water and wastewater products.
Headquarters
Newport News, VA
Employees
35,000
Website
corporate.ferguson.com/Value as a service
Challenge
A legacy treasury system forced teams to rely on spreadsheets, manual uploads, and disconnected workflows.
Limited visibility into global cash and bank data hindered liquidity management and forecasting.
Growing regulatory requirements increased risk with manual processes.
Solution
Results
Centralized, real-time cash visibility improves decision-making and delivers $700,000 in annual savings.
Automated reporting, trading, and data feeds drive 108 days of efficiency gains each year, freeing teams for more strategic work.
Embedded audit controls and AI-driven workflows reduce risk and support compliance at scale.
"Instead of having to press a bunch of buttons and upload files, we can focus on areas like forecasting, risk management, and looking at our business around the world. That’s where the value comes from."
— Royston Da Costa, Assistant Treasurer, Ferguson Enterprises Inc.



