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Ferguson Gains Financial Clarity and Control with Coupa

Coupa replaced Ferguson's legacy treasury system with a single source of truth — automating cash management, improving visibility across North America, and freeing teams to focus on strategic work.

Company Overview

Ferguson is the largest U.S. distributor of plumbing, HVAC, appliances, and water and wastewater products.

Headquarters

Newport News, VA

Employees

35,000

Website
https://corporate.ferguson.com/

Value as a service

$700K
in annual savings from cash optimization
108
days of efficiency gains each year
1
centralized view of global cash

Challenge

A legacy treasury system forced teams to rely on spreadsheets, manual uploads, and disconnected workflows.

Limited visibility into global cash and bank data hindered liquidity management and forecasting.

Growing regulatory requirements increased risk with manual processes.

Results

Centralized, real-time cash visibility improves decision-making and delivers $700,000 in annual savings.

Automated reporting, trading, and data feeds drive 108 days of efficiency gains each year, freeing teams for more strategic work.

Embedded audit controls and AI-driven workflows reduce risk and support compliance at scale.

"Instead of having to press a bunch of buttons and upload files, we can focus on areas like forecasting, risk management, and looking at our business around the world. That’s where the value comes from."

— Royston Da Costa, Assistant Treasurer, Ferguson Enterprises Inc.

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