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Mastering Complex Sourcing with Coupa

Hapag-Lloyd transformed procurement by implementing a digital backbone to manage massive transportation tenders and automate contract creation from sourcing data.

Company Overview

One of the world's leading container shipping companies with 300+ vessels and a vast global logistics network.

Headquarters

Hamburg, Germany

Employees

14,000+

Website
hapag-lloyd.com/

Value as a service

3-7%
documented savings on major sourcing
21,406
bids evaluated in one logistics event
1,058
transportation lanes in a single tender

Challenge

Legacy tools failed under complex, multi-variable logistics tenders.

Manual analysis in spreadsheets limited competition and modeling.

Disconnected processes made contract creation slow and inconsistent.

Scale of 139 countries required better operational resilience.

Results

Achieved 3-7% savings through scenario-based award modeling.

Replaced manual sheets with digital optimization for over 20,000 bids.

Enabled multi-criteria awards balancing cost, ESG, and risk.

Created a seamless link from sourcing outcomes to governed contracts.

“The coolest thing is that you can play with your scenarios and your criteria. Do I simply want to award business to the cheapest offer? Or do I want to prioritize certain ESG or quality criteria — and see where that lands me on price?”

— Daniel Braune, Head of Indirect Procurement, Hapag-Lloyd

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