Value as a service
Challenge
Multiple systems were in use, causing fragmentation of data.
The old ERP system was challenging to learn, difficult to navigate, and not intuitive.
Visibility of spend was limited, particularly if on a credit card or in a different ERP.
Solution
Results
With only one system now, all data and information behind purchasing are visible.
Layout and functionality of the UX drive successful adoption.
Electronic processing of invoices has brought electronic invoicing to 86%.
“Coupa has been a great tool for compliance. We can now follow all our policies and procedures, which makes our auditors very happy.”
— Richard Landerholm, Global Supply Chain Manager