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The Total Spend Management Annual Benchmark Report

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Building XP Inc.'s Procurement from the Ground Up

Facing rapid growth and a Nasdaq IPO, Latin America's largest brokerage firm, XP Inc., centralized its fragmented purchasing processes into a unified financial hub using Coupa.

Company Overview

XP Inc. is a Brazil-based financial services company and the largest brokerage firm in Latin America.

Headquarters

São Paulo, Brazil

Employees

8,000+

Website
xpinc.com

Value as a service

99%
company spend managed through Coupa
80%
purchasing via pre-negotiated agreements
6
in-house AI agents integrated with Coupa

Challenge

Decentralized teams negotiated independently.

Lacked consistent spend oversight and contract management.

Needed stronger financial controls for Nasdaq IPO.

Had to prove procurement could create value.

Results

Managed over 99% of company spend through Coupa.

Governed over 80% of purchasing via pre-negotiated agreements.

Supported business growth while keeping overhead costs lean.

Created investor value through financial discipline.

“Our role is to create value for the company and for our investors. That's how we measure success, and Coupa has been a critical part of that.”

— Jamil Syrio | Chief Procurement Officer | XP Inc.

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