Respond to Supply Chain Disruptions Quickly

Stop material shortages, demand shifts, and shipping delays from slowing you down. Coupa Supply Chain Collaboration software manages direct, indirect, and MRO materials within one platform. It works with your current ERP system, so you can start right away without waiting to implement full procurement software first.

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Prevent revenue loss by assuring direct and complex material supply

Get in sync with your suppliers

Adopt a single, easy-to-use portal for all communications to increase supplier adoption and collaboration.

Leave revenue loss behind

Know exactly where materials are in the order cycle, confirm availability, and get notified of supply bottlenecks or disruptions. Your task workbench flags misses with contextual notifications, so you can catch them sooner and act quickly to mitigate. With early warnings, you can line up other options so your customers aren't impacted.

Reduce direct and indirect costs

Work with your suppliers to ensure consistent supply and avoid factory shutdowns. Plus, deep integration of your PO and invoice processes means fewer errors and faster, more efficient procurement operations.

Let AI handle the complexity

Process complex order data easily. AI automatically turns relative dates into exact timelines, applies a supplier's blanket updates across the whole order, and matches replies to specific items.

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Supply Chain Collaboration FAQs

Can I use Supply Chain Collaboration without setting up Coupa P2P first?

Yes, you can implement Supply Chain Collaboration standalone, without first implementing Coupa P2P.

What ERP systems does SCC work with?

SCC is ERP-agnostic and integrates with up to 160 systems, including SAP, Oracle, NetSuite, Microsoft, Infor, and IFS, as well as legacy and homegrown systems. It connects through cXML, XML, CSV, a browser-based UI, or system-integrated email, so you don't need to replace or overhaul what you already have.

I already use Coupa P2P, does SCC still apply to me?

Yes. SCC works standalone or alongside Coupa P2P, giving existing customers the same MRO and direct-material capabilities without a separate implementation track.

Do I have to buy modules separately?

No. It is a complete package that includes all features for one price.

How long does implementation take?

Most customers are up and running in a few weeks. Full supplier onboarding usually takes a few more months after that, so plan on roughly 3-4 months to get suppliers fully connected.

What type of spend is best for supply chain collaboration software?

Supply Chain Collaboration software works best for MRO, strategic or raw materials, direct materials, and transportation/logistics spend. These materials are critical for producing the company’s product or service. However, it also works well for indirect materials — goods and services that support a company’s operation, such as office suppliers, electronic equipment, or IT services.

The biggest benefit of Supply Chain Collaboration is having a single view into and more control over critical material orders and inventory, regardless of whether they’re categorized as direct or indirect.

What performance metrics are right for my company?

If your suppliers' on-time in-full (OTIF) performance is below 90%, your first-time invoicing accuracy for direct materials is below 90%, and/or your cost of goods sold (COGS) is 3x or 4x of your operating expenses, it’s a sign you could significantly benefit from Supply Chain Collaboration tools.

How do I get support for this product?

Coupa provides 24/7 support in multiple languages. Designated users may open tickets with our support team via the Compass Portal. The Compass Portal also hosts a searchable knowledge base, product documentation, software downloads, sample models, and an interactive online community.

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Respond to Supply Chain Disruptions Quickly