Strengthen Your Network & Respond Quickly to Disruptions

Supply Chain Collaboration software works best for MRO, strategic or raw materials, direct materials, and transportation/logistics spend. These materials are critical for producing the company’s product or service. However, it also works well for indirect materials — goods and services that support a company’s operation, such as office suppliers, electronic equipment, or IT services.

The biggest benefit of Supply Chain Collaboration is having a single view into and more control over critical material orders and inventory, regardless of whether they’re categorized as direct or indirect.

If your suppliers' on-time in-full (OTIF) performance is below 90%, your first-time invoicing accuracy for direct materials is below 90%, and/or your cost of goods sold (COGS) is 3X or 4X of your operating expenses, it’s a sign you could significantly benefit from Supply Chain Collaboration tools.

Coupa can integrate with up to 160 ERPs, including SAP, Oracle, Netsuite, and many others. Companies with multiple business units typically have different versions of the same ERP, which act like separate systems. Supply Chain Collaboration connects these ERP systems and provides visibility to buyers and suppliers in the PO and forecast management lifecycle.

Coupa provides 24/7 support in multiple languages. Designated users may open tickets with our support team via the Compass Portal. The Compass Portal also hosts a searchable knowledge base, product documentation, software downloads, sample models, and an interactive online community.