Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Microsoft Finds Supply Chain Clarity with Coupa
Coupa gives Microsoft the power to visualize, test, and optimize every point in its supply chain, helping the company balance carbon, cycle time, and cost.
Company Overview
Microsoft develops and markets software, services, and hardware devices to enhance people's lives.
Headquarters
Redmond, Washington
Employees
228,000
Website
microsoft.comValue as a service
60%
reduction in carbon emissions
500
GB of supply chain data routinely processed
1
platform with a suite of supply chain tools
Challenge
Microsoft needed to balance cost, speed, and carbon reduction to meet its carbon-negative goal by 2030.
Constant changes in supplier dynamics, geographic logistics, and legislative requirements made it difficult to evolve the supply chain.
With mass amounts of raw data, Microsoft wanted to turn it into actionable insights to guide stakeholder alignment.
Results
Leadership makes data-driven decisions with the ability to visualize and understand the impact of changes across the supply network.
Real-time, AI-driven insights and risk alerts allow Microsoft to respond quickly to supply chain changes and legislative updates.
Training sessions and support from Coupa empower teams to develop their skills continuously.
“Requirements around carbon, legislation, and destinations are all changing. You need a tool that instantly shows you the impact of your decisions on different lanes, metrics, and other factors. Coupa helps with that.”
-- Marco Eipper, Senior Director Cloud Logistics, Microsoft
