See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Predicting the future of business spend, faster
Coupa + MIT Data Science Lab move beyond sentiment
See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
Get the BSI Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Data-Driven Consistency & Visibility for Novartis
Faced with fragmented data and manual workflows, Novartis adopted Coupa Category Strategy to standardize processes, capturing over 80% of third-party spend and enhancing global collaboration.
Company Overview
Novartis is a leading global pharmaceutical company focused on reimagining medicine to improve and extend lives.
Headquarters
Basel, Switzerland
Employees
100,000+
Website
http://novartis.comValue as a service
>80%
spend captured in category strategies
$15B+
in external spend managed by procurement
40+
countries with enhanced collaboration
Challenge
Inconsistent procurement approaches across 40+ countries.
Lack of integrated market data and reliable spend visibility.
Slow, manual spend management processes based on Microsoft Office.
Solution
Results
Replaced manual files and fragmented processes with a single platform.
Integrated market intelligence improved decision-making and insights.
Captured over 80% of third-party spend in structured strategies.
