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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Zalando Zeroes in on Millennial Mobile P2P Needs with Coupa
Zalando's rapid growth, ever-changing, millennial-dominated business required much more flexibility and control. They found it with Coupa, reducing maverick spend and procurement cycle time.
Company Overview
An e-Tail pioneer, Zalando is Europe's leading online fashion platform connecting customers, brands, and partners.
Headquarters
Berlin, Germany
Employees
10,000 - 25,000
Website
corporate.zalando.comValue as a service
2.3 Days
Invoice Cycle Time
1.4 Days
PO Cycle Time
Challenge
With many buyers, maverick spend was a serious problem.
Lack of visibility was an issue in categorization and speed.
Millennial workforce required a smart, efficient, customer-centric platform with mobility above all.
Solution
Results
Maverick spend is greatly reduced with control over buying.
The flexible procure to pay process is mobile-friendly.
The user-friendly interface assures speed and compliance.
Increased visibility in procurement also benefits suppliers.
"We employ many millennials, so we wanted a platform that can be used in mobile devices to request and approve on the go."
— Alejandro Basterrechea, Lead Procurement Operations
