Drive smarter spend strategies with AI

The Total Spend Management Annual Benchmark Report

Coupa

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Coupanomics_logo_tagline_dark-1 THE ANNUAL BENCHMARK REPORT

Is 82.7% On-Contract Spend Your New P&L Lever?

KPIs move together to drive profit. Discover 17 key metrics tracked by leaders, benchmark performance against the community, and build leverage with AI to close the biggest gaps.

Community achievements

Established a single global environment spanning 80 business units across five continents with

45,000+

suppliers enabled

80%+

on-contract coverage achieved globally by standardizing procurement across $4 billion in annual spend

6.9%

of indirect spend reduced across 141 companies in 30 countries

99%

of addressable spend managed, scaling the business dozens of times over with zero increase in non-headcount operating expenses.

Behind the report: From data to insights to value

Hear from some of our experts about how the behavioral data and new research in this report helps our customers make fundamentally different decisions in how they manage their money.

Get the Report

Kory Manley

VP of Value Advisory & 
Innovation, Coupa

Eric Miller

Sr. Director, Value Research & Strategy, Coupa

FAQ

How is this report different from other benchmark reports?

Most reports rely on limited surveys. Our report is grounded in the operational reality of $10 trillion in global transactional spend. We provide KPIs and community-powered benchmarks across source-to-pay to show exactly what leaders are doing differently and where to focus for measurable improvement.

Is this report useful if we don’t have a data science team?

Yes. Coupa does the heavy lifting. Our AI applies domain-specific expertise to deliver prescriptive recommendations for spend management. You get transparent, explainable AI insights — not just the "what" but the "why" — out of the box, with no data science team required.

Is this report useful for long-time Coupa customers?

Yes. You have a track record of how your spend behaves, which is the data AI needs to accelerate performance. This report helps you assess your current data foundation, uncover existing multipliers that need activation, and find insights to convert dormant capabilities into immediate value.

Is this report useful for new Coupa customers?

Yes. This is when your transformation conditions are richest and AI investments yield the highest returns. The report helps you baseline performance against the Coupa community, discover which strategic and operational capabilities to activate now, and identify quick wins for AI adoption.

How does this help CFOs navigate economic uncertainty?

The report helps CFOs adopt an AI-native operating model to deliver dual outcomes: rigorous cost control and profitable growth. It provides a roadmap for using community intelligence to build stability and fuel growth, showing how to balance cost management with strategic investment.

Can this help me improve my AP processing efficiency?

Absolutely. The report features a new analysis showing that structured intake is the strongest predictor of AP efficiency. You’ll learn how to leverage these findings to optimize your AP processes, reduce manual touches, and achieve the high-performing match rates seen by industry leaders.

How do I use this to improve my sourcing and contracting?

You’ll learn how top performers leverage a “procurement cascade” — where strategic sourcing decisions govern downstream transactions. The report offers insights into how to use unified contract data to automate renewals, optimize category strategies, and ensure negotiated terms are actually enforced.

What is the “Procurement Cascade” mentioned in the report?

It’s a framework revealing the connection between strategic work (sourcing/contracts) and operational outcomes (invoices/payments). It illustrates where companies find leverage: how a single negotiated contract can govern every transaction flowing through it, multiplying value across your business.

How does this help my team adopt agentic AI?

The report identifies where AI agents can drive impact across total spend management. It shows how community intelligence informs AI models to analyze spend, flag risk, and recommend actions, providing a roadmap for you to integrate Coupa Navi™ agents into your specific enterprise workflows.

Are these benchmarks based on real transaction data?

Yes. Our benchmarks are calculated from nearly $10 trillion in global cumulative spend, not a selection of surveyed companies. We measure every instance across our community daily, providing 20 years of continuous, anonymized operational measurements that hold up under statistical control.

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