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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Coupa Aids Red Cross In Meeting Diversity Goals with Self-funded BSM
The Red Cross’ previous procure-to-pay (P2P) project failed to meet several challenges resulting in limited spend visibility and control, inefficient manual processes, and meeting diversity and inclusion targets. Coupa responded to their emergency with a solution that delivered rapid relief.
Company Overview
Founded nearly 140 years ago, The American Red Cross has grown to $3+ billion in annual revenue as it serves the nation, providing 40% of the hospital blood supply in the U.S. as well as direct-assist
Headquarters
Washington, D.C.
Employees
10,000 - 25,000
Website
redcross.org/Value as a service
35%
Increased spend with Diverse suppliers
$4M
In Working Capital Improvement
$15M
In Cost Reduction
Challenge
Lack of Visibility & Control Over Spend
Inefficient Manual Processes
Meeting Diversity & Inclusion (D&I) Benchmarks
Solution
Results
$1-2M in Inventory Optimization
50% Reduction in Paper
87% On-Contract Spend
On track to achieve an overall 3X ROI
"With our BSM capabilities, we’ve increased our Diverse spend across the supply chain and low upfront costs and fast time-to-value have allowed this business process transformation to be self-funded."
— Thomas Nash, Chief Procurement Officer, The American Red Cross
