Concentrix
Customers / Concentrix
Industry
Concentrix Gains Flexibility And Organization During Rapid Growth
Concentrix's paramount issues of scalability and flexibility of procurement for widely diverse clients, countries, and languages, were resolved quickly with Coupa.
Company Overview
Concentrix is a business services company specializing in customer engagement and performance.
Headquarters
Fremont, CA
Employees
75,000+
Customer Website
Value as a Service
5
Weeks to Roll Out in 20 Countries
110K
Invoices Processed in the Last Year
$32M
of Unnecessary Spend Saved
Challenges
Large rapid growth needed a scalable system.
System needed to work with multiple languages in multiple regions.
Lack of visibility in procurement led to duplication and waste.
Results
Visibility eliminated duplicate costs and suppliers.
Less time spent on implementation and more on value-added services like strategic partnerships was more efficient.
Flexibility allowed for rapid adaptation to changing circumstances.
"Coupa’s flexibility enables us to deliver value to our executive team because we’re able to change functionality on the fly."
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