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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Freeman Finds a Firm Financial Footing With Coupa
After the pandemic, Freeman needed to preserve its cash but also ramp up operations to meet the growing demand for in-person events. With Coupa, the company did just that — and saved $40 million, too.
Company Overview
Freeman helps organizations plan the perfect event, whether virtual, in-person, or hybrid.
Headquarters
Dallas, TX
Employees
5,000 - 10,000
Website
freeman.com/Value as a service
90%
Of Invoices PO-Backed
$44.1M
Savings in 3 Years
3x
More On-Contract Spending
Challenge
The ability to rapidly scale down to preserve the financial health of the company during the height of the pandemic, and then ramp back up once demand for in-person events returned.
Reduce risk by improving the PO-backed rate on the company’s 180,000 invoices processed each year.
Train 6,000 workers quickly and drive high user adoption to reduce off-contract spending.
Results
Gaining more visibility and control into operational efficiency by linking processes across the spend cycle to one platform.
Improving compliance and optimizing the accounts payable process with the automation of 6,000–7,000 invoices a month — resulting in a 90% PO-backed invoice rate.
Increasing on-contract spending from 13% to 51% thanks to a user-friendly purchasing platform with guided buying experiences.
“The value of Coupa insights is really about the time-savings, and not having to go outside of Coupa to do calculations or come up with best-in-class ratios that your executives want. Coupa does it for you.”
-- Chris Fontana, Director of Procurement
