Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Using Coupa Increases Value For Imperial and their Customers
With a mission of delivering value to customers, using Coupa improved Imperial's goal of highly efficient ordering and monitoring methods for customers.
Company Overview
Imperial is a national distributor of maintenance products and aftermarket components for the vehicle and fleet industry.
Headquarters
Green Bay, WI
Employees
100 - 500
Website
imperialsupplies.com/Value as a service
50%
of Growth through Platform
67%
Decrease in Condensed Closed-Cycle (from 6-12 Months to 3 Months)
Challenge
Outdated paper-based methods did not deliver satisfaction to customers.
Meeting customers' goals and objectives was time-consuming.
Lack of visibility hampered better buying decisions through leveraged buying and control of the vendor base.
Solution
Results
New user-friendly interface allowing scanning of products saves time and paperwork.
Customers' experience is a one-stop-shop.
Added visibility enables better buying decisions through analytics.
Growth has accelerated through customer UX.
"One of the biggest benefits for Imperial engaging in a spend management platform has been the accelerated growth."
— Steve Schravesande, Vice President of Business Development
