Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Savings Take Flight after Finnair Switches to Coupa
Finnair’s former spending solutions were complicated to use, leading to low adoption rates and poor operational efficiency. After switching to Coupa, Finnair is seeing employee usage and savings soar.
Company Overview
Finnair is a global, sustainably-driven airline connecting customers and cargo between Europe, North America, and Asia.
Headquarters
Vantaa, Finland
Employees
5,000 - 10,000
Website
finnair.com/us-enValue as a service
6
Months to Implement
65%
Touchless Invoice Processing Rate
95%
Of Purchases on Contract
Challenge
Increasing user adoption of procurement tools to stop off-contract and unapproved spending.
Finding a business spend management solution that offers quick implementation.
Processing invoices, making timely payments, and managing thousands of suppliers with fewer resources.
Results
Achieving 95% of on-contract spending and PO coverage with Coupa’s easy-to-use procurement workflows.
Implementing Coupa across the business on budget within just six months.
Cutting invoice processing time by 50% thanks to touchless invoice efficiency and offering 1,000 suppliers self-service options through a digital supplier portal.
