GameStop Levels Up Is Accounts Payable Process with Coupa AI

Gamestop controls a complex invoice ecosystem faster with fewer resources and leverages AI perspective recommendations to boost operational efficiency with one intuitive platform.

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Value as a service

82%

Increase in First-Time Match Rate

20%

Reduction in AP Headcount

66%

Increase in E-Invoicing

Challenge

Replace a completely manual invoice process that had the accounts payable (AP) team hand-keying 750,000 invoices into the ERP each year, leading to a growing AP headcount.

Bring together globally dispersed divisions into one shared service center to increase operational efficiency.

Improve visibility into its suppliers and support stronger relationships by speeding up the payment process.

Solution

Invoicing

Procure-to-Pay

Source-to-Pay

Expense Management

Supplier Risk & Performance

Payments

Contract Management

Results

Automating AP processes, leveraging AI recommendations on how to reduce invoice cycle time, and increasing e-invoicing help GameStop manage a complex invoice ecosystem with 20% fewer resources as it scales.

Reducing invoice processing time by 70% by moving global team members to one spend management platform and using AI to analyze employee and supplier performance to make optimal decisions for the business.

Adding nearly 800 suppliers to an easy-to-use portal to speed up invoice distribution and take advantage of early pay discounts.

“I now have a seat the table with the treasurer and the CFO on how we manage cash because now I have the visibility to see potential spend over the next three to six months.”
— Nathanael Pearson, Vice President, Global Accounting Shared Services & Global Process Owner Source to Pay, GameStop