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Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
- Source-to-contract
-
Category Strategy
Scale planning across teams -
Sourcing
Get confident decisions faster -
Sourcing Optimization
Unlock maximum efficiency -
Contract Lifecycle Management
Take control end-to-end -
Supplier Information &
Risk Management
Manage risk across suppliers
- Procure-to-Order
-
Intake & Orchestration
Turn requests into action -
Procurement
Buy smarter, spend better -
Services Procurement
Gain visibility and control -
Inventory Management
Manage stock with precision -
Spend Analysis
Get insights you can act on
- Invoice-to-Pay
-
AP Automation
Optimize processes with full visibility -
Expense Management
Automate expense workflows -
Payments
Streamline, secure, and track -
Treasury Management
Optimize liquidity -
Fraud Protection
Detect and prevent
- Direct Spend Management
-
Direct Spend Management
Control spend to drive outcomes -
Direct Material Sourcing Solutions
Connect to strategy, BOMs, and contracts. -
Supply Chain Optimization
Optimize your supply chain for cost, service, and resilience -
Supply Chain Collaboration
Improve alignment across teams
-
Coupa AI Overview
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AI Use Case Library
See how AI drives results -
Coupa Compose
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GameStop Levels Up Is Accounts Payable Process with Coupa AI
Gamestop controls a complex invoice ecosystem faster with fewer resources and leverages AI perspective recommendations to boost operational efficiency with one intuitive platform.
Company Overview
GameStop is a Fortune 500 retailer selling games and entertainment products across North America, Australia, and Europe.
Headquarters
Grapevine, TX
Employees
10,000 - 25,000
Website
gamestop.com/Value as a service
Challenge
Replace a completely manual invoice process that had the accounts payable (AP) team hand-keying 750,000 invoices into the ERP each year, leading to a growing AP headcount.
Bring together globally dispersed divisions into one shared service center to increase operational efficiency.
Improve visibility into its suppliers and support stronger relationships by speeding up the payment process.
Solution
Results
Automating AP processes, leveraging AI recommendations on how to reduce invoice cycle time, and increasing e-invoicing help GameStop manage a complex invoice ecosystem with 20% fewer resources as it scales.
Reducing invoice processing time by 70% by moving global team members to one spend management platform and using AI to analyze employee and supplier performance to make optimal decisions for the business.
Adding nearly 800 suppliers to an easy-to-use portal to speed up invoice distribution and take advantage of early pay discounts.
“I now have a seat the table with the treasurer and the CFO on how we manage cash because now I have the visibility to see potential spend over the next three to six months.”
-- Nathanael Pearson, Vice President, Global Accounting Shared Services & Global Process Owner Source to Pay, GameStop

