See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
Get the BSI Report
Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Predicting the future of business spend, faster
Coupa + MIT Data Science Lab move beyond sentiment
See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
Get the BSI Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Intermedia Gains Speed, Flexibility, and Control of Procurement
Intermedia progresses from a non-integrated ERP to a cloud based Coupa system with ease and high adoption, gaining insight and flexibility while cutting lengthy process times and, ultimately, costs.
Company Overview
Intermedia is a leader in communications, business email, VoIP, web/ video/ content sharing, identity & security services.
Headquarters
Mountain View, CA
Employees
100 - 150
Website
intermedia.com/Challenge
Lack of integration between the ticketing system into the backend ERP system caused process delays and inefficiencies.
Manual processes were error prone and inefficient.
Cycle times and requisition approvals were slow.
Solution
Results
Integrated system delivers better visibility and ability to purchase anywhere.
Online processes enabled real-time strategic decision making.
Time reduction on cycles, requisition approval, and entering orders in the system.
"I absolutely think Coupa is focused on customer success. The bottom line is that Coupa has been phenomenal for us."
— Michael Ziebell, Director of Procurement
