Mutual of America
Mutual of America Secures its Financial Future with Coupa
Value as a Service
Accurate Account Classifications
Challenges
Procurement was on the back end and highly manual, resulting in poor operational efficiency.
The search for a single solution to solve multiple needs — from invoicing to contract management — was complex and required buy-in from the Chief Information Officer.
No central database for contracts led to time-consuming negotiations and renewals.
Results
Automating key functions of the P2P process to add value across the organization, enabling different departments like sales to focus on selling, not administrative tasks.
Maintaining the highest security standards while using a single platform for sourcing, purchasing, invoicing, payments, and more.
Speeding up payments and contract negotiations with a self-service supplier portal and a digital database that standardizes all contracts.
“The CFO and other budget holders in the business greatly appreciate the value we’re delivering from a financial, risk management, and time-saving standpoint.”
