The National Gallery optimizes its procure-to-pay lifecycle and fosters stronger supplier relationships with automated purchase orders and invoice processing on Coupa's AI platform.

Company Overview

The National Gallery Singapore hosts the world's largest public display of modern Southeast Asian art.

Headquarters

Singapore

Employees

8,000

Website

nationalgallery.sg/

Value as a service

days or less to process supplier payments

50%

reduction in procure-to-pay cycle time

platform for all spend operations

Challenge

Promote faster procurement operations while lowering costs to better support the museum's audience engagement and learning teams.

Manual processes made it difficult to track POs and invoices across the procure-to-pay process.

The company's last ERP solution deployment was slow and costly.

Solution

Procure-to-Pay

Results

Automated and AI-driven workflows provide complete visibility and control over the entire procure-to-pay lifecycle.

Suppliers get paid faster with an easy-to-use supplier portal that supports e-invoicing, fostering stronger relationships.

Pre-integrated connectors allowed for decreased deployment overhead and fast adoption.

“When we get into a new system, it’s how long and difficult it is to implement the system — the development cost and the time. The good thing about Coupa is it was much shorter and cheaper than what we expected.”

— Elvin Wong, Director of Finance, Procurement, and Administration, National Gallery Singapore

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Customer Case Study

National Gallery Singapore Masters the Art of Spend With Coupa