Drive smarter spend strategies with AI
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
One SaaS Leader Chooses Another to Help Scale at the Speed of Cloud
Salesforce's cloud was rising fast, but a storm was brewing with procurement. ERP processes were cumbersome with limited visibility into spend. Each country had different manual processes for opening requisitions and following through to POs. Coupa was the ray of sunshine they were looking for.
Company Overview
Salesforce is a technology giant that develops cloud-based sales ecosystems.
Headquarters
San Francisco, CA
Employees
25,000 - 50,000
Website
salesforce.com/Value as a service
80%
Total Addressable Spend Managed
4,000
Global Users Onboarded
Global
Procurement + ERP Integration
Challenge
Decentralized procurement processes struggled to keep up with rapid global growth.
Existing ERP processes were cumbersome and confusing with limited visibility into spend.
Each country had different manual processes for opening requisitions and following through to POs.
Scalability and ease of use was critical, as was compliance with each country’s tax codes and reporting laws.
Solution
Results
Revamped global procurement processes leverages configurable automation to manage 80% of all addressable spend.
Allows better supply base management and insights from spend analytics.
Instant status & trend reports for faster, more informed decisions.
"The future with Coupa is about helping Salesforce with our growth as the complexity of our spend profile increases."
— Sean Blitchock, Former Vice President of Finance and Strategy