Company Overview

Salesforce is a technology giant that develops cloud-based sales ecosystems.

Headquarters

San Francisco, CA

Employees

25,000 - 50,000

Website
https://www.salesforce.com/

Value as a service

80%
Total Addressable Spend Managed
4,000
Global Users Onboarded
Global
Procurement + ERP Integration

Challenge

Decentralized procurement processes struggled to keep up with rapid global growth.

Existing ERP processes were cumbersome and confusing with limited visibility into spend.

Each country had different manual processes for opening requisitions and following through to POs.

Scalability and ease of use was critical, as was compliance with each country’s tax codes and reporting laws.

Results

Revamped global procurement processes leverages configurable automation to manage 80% of all addressable spend.

Allows better supply base management and insights from spend analytics.

Instant status & trend reports for faster, more informed decisions.

“The future with Coupa is about helping Salesforce with our growth as the complexity of our spend profile increases.”

— Sean Blitchock, Former Vice President of Finance and Strategy

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