Customers / Thumbtack

Thumbtack Gains Control, Integration, and Transparency with Coupa

With a potential IPO on the horizon, Thumbtack's Josh Waldron utilizes Coupa for compliance and control while empowering employees and suppliers.
Company Overview
​​Thumbtack is a modern home management platform. Bringing the $600 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their home.
San Francisco, CA


  • An increasing number of supplier inquiries regarding payment information and dates
  • A need to manage AP, AR, Treasury, Internal Audit, Tax, and PCR efforts simultaneously, while maximizing efficiency
  • Proper processes and systems to support PCR efforts


  • Easily managing and reconciling payments from the Coupa Platform
  • Increasing overall control, while reducing risk 
  • Preparing and managing financial data to prepare for potential IPO


  • Comprehensive control across both procurement and payments
  • A flexible system which allows for a customized approval process
  • Transparency of payments to suppliers with a decrease in daily inquiries to AP regarding payments 
  • Seamless ERP integration

"From end-to-end procurement to payment, Coupa provides us extensive control capabilities."

Josh Waldron, VP Corporate Controller, Thumbtack