Vanquis left behind manual and isolated processes for Coupa’s automated and integrated platform — leading to greater collaboration and spending control across its diverse business divisions.

Download Case Study

Company Overview

Vanquis offers credit cards and loans for customers who are not well-served by mainstream lenders.

Headquarters

London, England

Employees

1,000 - 5,000

Website

vanquis.co.uk/

Value as a service

$23M

In Savings Within 5 Years

99%

Of Invoices PO-Backed

Increase in Digital Invoicing

Challenge

Upgrade the company’s ERP while also deploying Coupa across several divisions of the business within budget, on time, and ensuring no gaps in regulatory compliance.

Only 25% of purchases were PO-backed due to each business division using its own set of procurement processes.

With so many suppliers and a huge amount of transactional volume, the accounts payable team spent too much time manually verifying tax specifications on each invoice.

Solution

Procurement

Invoicing

Supplier Risk & Performance

Results

Collaborating side-by-side with certified Coupa implementation partner Barkers to move all divisions to one easy-to-use platform, resulting in nearly 70% user adoption in one year.

Standardizing procurement processes improves PO-backed invoicing to 99% and gives Vanquis greater control over its spend.

"Automating tax coding and digitizing invoicing by 500% enables the Accounts Payable team to focus on more strategic tasks like query resolution.“The joint Vanquis Banking Group procurement and Barkers project team have enabled procurement and supplier management to be recognized as a strategic function at the enterprise level.”

-- Andrew Lambeth, Systems Manager