Secure your supply chain with stronger collaboration

Don't let material shortages, demand changes, excess inventory, and shipping delays slow your business down. Quickly view and respond to disruptions for your direct, indirect, and MRO materials all from one platform.

Supply Chain Collaboration

Key benefits

Get in sync with your suppliers

Avoid clunky electronic data interchange (EDI) systems and confirming items via lengthy phone calls by adopting a single tool that enables real-time communication with your suppliers.

Get in sync with your suppliers

Leave revenue loss behind

Know exactly where materials are in the order cycle, confirm availability, and get notified of supply bottlenecks or other disruptions. With advance notice, you can take action on alternative options so your customers aren’t impacted.

Leave revenue loss behind

Reduce direct and indirect costs

Work with your suppliers to adjust order quantities or time deliveries to take advantage of cheaper transportation opportunities. Plus, deep integration of your PO and invoice processes means fewer errors and faster, more efficient procurement operations.

Reduce direct and indirect costs

AI-driven intelligence

Be confident you’re getting the best price with real-time transactional insights on commodity pricing from the Coupa community and make it easy for your suppliers to provide the information you need with automated workflows.

AI-driven intelligence

Switch to intelligent spend management

Contact our team for a personalized demo of the Coupa platform.

Request now Watch a demo


What type of spend is best for Supply Chain Collaboration?

Supply Chain Collaboration works best for MRO, strategic or raw materials, direct materials, and transportation/logistics spend. These materials are critical for the production of the company’s product or service. However, Supply Chain Collaboration also works well for indirect materials — goods and services that support a company’s operations such as office suppliers, electronic equipment, or IT services.

The biggest benefit of Supply Chain Collaboration is having a single view into and more control over critical material orders and inventory, regardless of whether they’re categorized as direct or indirect.

What are some performance metrics that indicate Supply Chain Collaboration is right for my company?

If your suppliers' on-time in-full performance (OTIF) is below 90%, your first-time invoicing accuracy for direct materials is below 90%, and/or your cost of goods sold (COGS) is 3X or 4X of your operating expenses, it’s a sign you could significantly benefit from Supply Chain Collaboration tools.

What kinds of ERPs work with Supply Chain Collaboration?

Coupa can integrate up to 160 ERPs including SAP, Oracle, Netsuite, and many others. Companies with multiple business units typically have different versions of the same ERP. In effect, they act like separate ERP systems. Supply Chain Collaboration connects these ERP systems and provides visibility to both buyers and suppliers in the PO and forecast management lifecycle.

How do I get support for this product?

Coupa provides 24/7 support in multiple languages. Designated users may open tickets with our support team via the Compass Portal. The Compass Portal also hosts a searchable knowledge base, product documentation, and software downloads including sample models, and an interactive online community.