See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Predicting the future of business spend, faster
Coupa + MIT Data Science Lab move beyond sentiment
See the direction of business spend
Coupa + MIT Data Science Lab move beyond sentiment surveys.
Get the BSI Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
White Paper
Redesigning IT Procurement from Buying to Orchestrating
As AI moves toward agentic autonomy, the IT procurement manager's role is shifting from executing orders to orchestrating complex strategies. This Gartner® research provides a five-step insight to redesign procurement roles, ensuring your team remains integral to organizational growth as routine tasks become automated.
- Strategic oversight: Move toward an oversight model focused on high-stakes negotiations and complex risk management.
- Upskilling insights: Implement a structured path to future capabilities.
- Autonomous workflow integration: Progress toward agent teams executing strategy and human teams providing governance.
Gartner®, Guide to Redesigning the IT Procurement Manager Job in the Age of AI, Kabeh Vaziri, Yanni Karalis, Lily Mok, 11, March, 2026.
GARTNER is a trademark of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
