Volatile news. Stable spend.
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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
The market winced. Business spend held firm.
The Coupa Business Spend Index™ Quarterly Update
Volatile news. Stable spend.
Read the latest in the Coupa Business Spend Index™ Quarterly Update.
Get the Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Eliminating a 20-Day Invoice Backlog with AI
Managing 100+ locations, Atlantic Aviation struggled with a 20-day invoice backlog. By deploying Coupa and Rossum, they automated 75% of invoices and gained full spend visibility and compliance.
Company Overview
Atlantic Aviation is a leading fixed base operator providing flight hospitality services at over 100 U.S. locations.
Headquarters
Plano, Texas
Employees
3,000+
Website
atlanticaviation.comValue as a service
75%
touchless invoice processing
100+
locations with governed and compliant spend
20
day invoice backlog eliminated completely
Challenge
Decentralized purchasing across 100+ locations hindered spend visibility.
Manual processing of 9,000+ monthly invoices created a 20-day backlog.
Complex rules required matching fuel invoices against bills of lading.
Invoices lacking unique identifiers posed a risk of duplicate payments.
Results
Achieved 75% touchless invoice processing with zero manual intervention.
Eliminated the 20-day invoice backlog, late fees, and supplier complaints.
Delivered 40% straight-through automation on non-PO invoices from day one.
Established a governed, visible, and compliant purchasing environment.
