Company Overview

Pact Group manufactures, reuses, and recycles plastic, rigid plastic, and steel packaging for industries worldwide.

Headquarters

Richmond, Australia

Employees

6,000

Website
https://pactgroup.com/

Value as a service

96%
of invoices processing electronically
2
continents using Coupa
30
stakeholders involved in rollout

Challenge

Manual procurement processes limited spending visibility and cost-saving opportunities.

The accounts team spent most of their time processing invoices rather than on the business’ commercial finances.

With operations in Australia, Asia, and New Zealand, the solution needed to be intuitive for a diverse user and supplier base.

Results

One platform for the entire procure-to-pay process enhances productivity and margins.

AI-driven invoicing frees the accounts team to focus on strategic tasks like building supplier relationships and enforcing compliance.

Coupa’s quick integration capabilities and user-friendly interface enables a seamless deployment.

“People could log onto Coupa, navigate it pretty easily, and find their way — it just did what we would expect it to do. There were no major issues with our suppliers either. It was a surprisingly smooth transition.”

— Ben Criddle, Group Sourcing Manager, Pact Group