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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Pact Group Gains Higher Productivity and Savings with Coupa
From configuring approvals to automating invoicing to simplifying sourcing activities, Pact Group teams work smarter and faster using Coupa's Total Spend Management platform.
Company Overview
Pact Group manufactures, reuses, and recycles plastic, rigid plastic, and steel packaging for industries worldwide.
Headquarters
Richmond, Australia
Employees
6,000
Website
pactgroup.com/Value as a service
96%
of invoices processing electronically
2
continents using Coupa
30
stakeholders involved in rollout
Challenge
Manual procurement processes limited spending visibility and cost-saving opportunities.
The accounts team spent most of their time processing invoices rather than on the business' commercial finances.
With operations in Australia, Asia, and New Zealand, the solution needed to be intuitive for a diverse user and supplier base.
Solution
Results
One platform for the entire procure-to-pay process enhances productivity and margins.
AI-driven invoicing frees the accounts team to focus on strategic tasks like building supplier relationships and enforcing compliance.
Coupa’s quick integration capabilities and user-friendly interface enables a seamless deployment.
“People could log onto Coupa, navigate it pretty easily, and find their way — it just did what we would expect it to do. There were no major issues with our suppliers either. It was a surprisingly smooth transition.”
— Ben Criddle, Group Sourcing Manager, Pact Group
