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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa
AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
SCGP Packaging Dominates Global Procurement with Coupa AI
ASEAN's packaging powerhouse crushed complexity by unifying 120,000 SKUs across six countries. Coupa's AI-native platform didn't just digitize — it revolutionized their path to world-class standards.
Company Overview
SCGP is a leading multinational packaging provider for fiber packaging, medical supplies, foodservice, and more.
Headquarters
Bangkok, Thailand
Employees
10,000+
Website
scgpackaging.comValue as a service
120,000
SKUs managed across global operations
6
countries connected by unified spend data
1
platform for all spend operations
Challenge
Fragmented procurement processes across six countries created blind spots and slowed decision-making.
Managing 120,000 SKUs without full visibility made tracking impact and driving ESG improvements difficult.
Disconnected ERP systems required integration to break silos and accelerate cross-country efficiency.
Results
Reached world-class procurement standards by using real-time benchmarks to stay competitive.
Embedded circular economy practices to recycle more, waste less, and drive greater operational efficiency.
Teams work faster on complex tasks with AI-driven workflows and access to global best practices.
"Beyond driving efficiency and savings, Coupa gives us metrics to benchmark against world-class standards."
— Sirirat Buddee, Sourcing Solution Manager, SCG Packaging
