Value as a service
Challenge
The finance team only became aware of purchases after the fact since 50% of managers were ordering directly from vendors without central approval.
Since many purchases were happening outside of the ERP, there was no way to understand inventory usage or reconcile it against sales.
The company needed a scalable solution that would grow with it as new practices joined the network.
Results
Improving spend visibility to nearly 100% with a simple buying process that enables managers to easily search for the things they need by product and best price.
Optimizing inventory control with barcode scanning, reports on usage, and analyzing purchases against electronic health records (EMR).
Standardizing processes with one central system means independently operating and new joining practices are quickly onboarded.
“Before, managers were spending a whole afternoon punching out to different vendors to find the best price. Now, they just type into Coupa’s search bar, and they can see the best price — pulls right up to the top. It’s been a game changer.”
— Jill Myrick, Director of Inventory Controls and Facilities