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Learn how to find answers to your analytical questions with the Analytics Agent.
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Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Priority Ambulance Saves $750K in First Year With Help From Coupa
Carlene Sifford, Global Purchasing Manager shares how Priority Ambulance uses Coupa to compare supplier value and eliminate duplicative purchasing which led to savings of $750,000 in their first year.
Company Overview
Priority Ambulance operates 14 ambulance companies across the United States, serving 610,000+ patients annually.
Headquarters
Knoxville, Tennessee
Employees
1,000 - 5,000
Website
priorityambulance.comValue as a service
$750K
spend savings in year 1
39%
reduction in SKUs
$539k
recouped in credits in year 1
Challenge
Managing spend across 14 ambulance companies in 21 states
Having duplicative suppliers and no oversight into the buying process
Day-to-day buyers lacking knowledge about spend management best practices
Solution
Educating their medical professionals in buying and spend management best practices
Create hosted catalogs with Coupa to realign spend with best value suppliers
Get rid of duplicative purchasing by gaining oversight into SKUs through Coupa
Results
Consolidated to 3 suppliers for disposable medical supplies who represented $4 million in spend.
Saved $750k in spending in the first year of using Coupa.
Reduced their SKUs by 39% with insight into duplicative purchasing.
“Without Coupa, I do not know how we would've been able to merge all of these brands together."
— Carlene Sifford, Global Purchasing Manager, Priority Ambulance
