Thoughtworks unified procurement across 18 countries on one platform with Coupa, automating compliance and scaling global control while building a foundation for AI-driven efficiency.

Download Case Study

Company Overview

Thoughtworks is a technology consultancy, merging design, engineering, and AI expertise to help companies innovate.

Headquarters

Chicago, IL

Employees

10,000

Website

thoughtworks.com-us

Value as a service

98%

of vendor spend going through one platform

100%

geographic coverage with Coupa

99%

recurring vendors onboarded

Challenge

Disconnected and manual procurement processes slowed operations and decision-making.

Teams lacked real-time spend visibility and relied on emails for approvals.

A decentralized system made it difficult to enforce compliance and audit accurately, leading to higher risk.

Solution

Procure-to-Pay

Supplier Information Management

Results

Standardized workflows across 18 countries provides a scalable foundation.

Nearly 100% of spend and supplier onboarding managed in one platform improves control and transparency.

Single process for SOX and ISO27001 compliance simplified audits and improved risk management efficiency.

"We understood Coupa as a platform we could grow into, rather than out of."
— Johan Mills, Global Head of Business Services, Thoughtworks

Related Customers

Customer

Thoughtworks Puts Global Compliance on Autopilot with Coupa