Mitie Gets Strategic with Its Operations Using Coupa

Reliance on a manual procure-to-pay system, such as paper-based invoicing and email-based requisitions, left Mitie’s AP and procurement teams with a time-consuming administrative burden.

An acquisition brought together two very large supply chains, which required a more standardized approach to managing suppliers and mitigating risk.

Inefficient manual processes prevented access to real-time information about Mitie’s third-party supplier base and associated spending.

Procure-to-Pay

SpendGuard™

Sourcing

Contract Management

Supplier Risk & Performance

Virtual Cards

Invoicing

Expense Management

Integrated and automated workflows make it easy for employees to purchase items by processing over 100,000 electronic invoices via Coupa, eliminating 270,000 generic purchase emails and reducing the number of people involved in invoice processing.

All supplier information is now stored and managed from one platform, giving Mitie a clear view and control over onboarding, contract terms, and payment statuses.

A single, AI-driven platform for all operations gives leadership the power to pull real-time data and analyze category strategies, pricing, and supplier relationships to maximize margins while minimizing risk.