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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
Uber Steers Its Spend Management in the Right Direction
Uber is in the fast lane when it comes to growth. The company turned to Coupa’s AI-driven platform to centralize and scale its spend management processes while preparing for an IPO.
Company Overview
Uber’s mobility platform helps people, employees, and goods get from point A to point B safely and sustainably.
Headquarters
San Francisco, CA
Employees
75,000+
Website
uber.com/Value as a service
40%
Hands-Free Purchase Requisition
100%
Of Spend Pre-Approved
5 Days
Or Less for Order Processing
Challenge
Prepare for an upcoming IPO and support rapid growth by standardizing and scaling processes quickly.
Simplify the procurement experience for its diverse 13,000 internal global users and suppliers.
Improve transparency and control over its ambitious sustainability goal to be a zero-emission platform by 2040.
Results
Achieving Spend Authority Matrix and segregation of duties compliance across its Oracle ERP processes while lowering IT costs.
Automating manual processes with AI-driven workflows to make it easier for users — and newly acquired companies — to make compliant purchases.
Increasing visibility into suppliers and the reporting process with real-time data on supplier performance analyzed by AI, enabling finance to better track progress towards Environmental, Social, and Governance (ESG) goals.
“Scale is being able to absorb higher volumes while remaining headcount neutral, reducing transactional costs, and maintaining necessary controls. We’re at a very healthy level of automation, with ever-increasing value at ever-decreasing costs.”
-- Andrea Casella, Director P2P, Uber
