Company Overview

Uber’s mobility platform helps people, employees, and goods get from point A to point B safely and sustainably.

Headquarters

San Francisco, CA

Employees

75,000+

Website
https://www.uber.com/

Value as a service

40%
Hands-Free Purchase Requisition
100%
Of Spend Pre-Approved
5 Days
Or Less for Order Processing

Challenge

Prepare for an upcoming IPO and support rapid growth by standardizing and scaling processes quickly.

Simplify the procurement experience for its diverse 13,000 internal global users and suppliers.

Improve transparency and control over its ambitious sustainability goal to be a zero-emission platform by 2040.

Results

Achieving Spend Authority Matrix and segregation of duties compliance across its Oracle ERP processes while lowering IT costs.

Automating manual processes with AI-driven workflows to make it easier for users — and newly acquired companies — to make compliant purchases.

Increasing visibility into suppliers and the reporting process with real-time data on supplier performance analyzed by AI, enabling finance to better track progress towards Environmental, Social, and Governance (ESG) goals.

“Scale is being able to absorb higher volumes while remaining headcount neutral, reducing transactional costs, and maintaining necessary controls. We’re at a very healthy level of automation, with ever-increasing value at ever-decreasing costs.”

— Andrea Casella, Director P2P, Uber

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