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Analytics Agent
Learn how to find answers to your analytical questions with the Analytics Agent.
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Knowledge Agent
Learn how to find answers to your procurement-related questions with the Knowledge Agent.
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Supplier Assistance Agent
Coupa Navi™ CSP Supplier Assistance Agent assists suppliers with general questions about the Coupa Supplier Portal (CSP) based on the Compass documentation.
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$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
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AI
Drive smarter spend strategies with AI
The Total Spend Management Annual Benchmark Report
Drive smarter spend strategies with AI
See what exceptional performance looks like and learn how to close the gaps.
Get the Benchmark Report
$10 Trillion and Counting...
Our unique data takes our AI capabilities to the next level
Explore Coupa AI
AkzoNobel Puts End-Users in Control While Amplifying Savings
AkzoNobel switched from multiple systems and tools to one comprehensive platform with Coupa. Now, a seamless procure-to-pay process for all users boosts productivity and savings.
Company Overview
AkzoNobel supplies sustainable and innovative paints and coatings for customers around the world.
Headquarters
Amsterdam, Netherlands
Employees
25,000 - 50,000
Website
akzonobel.comValue as a Service
95%
User Adoption
€
Millions In Euro Savings
50+
Countries Fully Implemented
Challenge
Purchasing was complex and very transactional focused, the business services team was creating PO’s on their behalf.
AkzoNobel needed a solution that could standardize operational processes for a globally disparate workforce.
The use of multiple systems and poor data integration meant low spend visibility, control, and cross-department collaboration.
Results
Achieving 95% user adoption with automated order workflows that make it easy for end-users to access catalogs, marketplaces, and buyers in one place.
Realizing full implementation of Coupa across 50+ countries with 8,000 users in just 18 months.
Integrating all ERPs and other solutions into one system enables AkzoNobel’s procurement teams to collaborate and work from a single truth source, leading to better sourcing and millions in euro savings.
“We want procurement to be an almost invisible support. End-users don’t need to think about who to contact or how to buy. That’s where Coupa comes in and why it’s so powerful for our business.”
— Bernard Hardy, Procurement Excellence Director
