Value as a Service
Challenge
Purchasing was complex and very transactional focused, the business services team was creating PO’s on their behalf.
AkzoNobel needed a solution that could standardize operational processes for a globally disparate workforce.
The use of multiple systems and poor data integration meant low spend visibility, control, and cross-department collaboration.
Results
Achieving 95% user adoption with automated order workflows that make it easy for end-users to access catalogs, marketplaces, and buyers in one place.
Realizing full implementation of Coupa across 50+ countries with 8,000 users in just 18 months.
Integrating all ERPs and other solutions into one system enables AkzoNobel’s procurement teams to collaborate and work from a single truth source, leading to better sourcing and millions in euro savings.
“We want procurement to be an almost invisible support. End-users don’t need to think about who to contact or how to buy. That’s where Coupa comes in and why it’s so powerful for our business.”
— Bernard Hardy, Procurement Excellence Director