Company Overview

AkzoNobel supplies sustainable and innovative paints and coatings for customers around the world.

Headquarters

Amsterdam, Netherlands

Employees

25,000 - 50,000

Website
https://www.akzonobel.com/en

Value as a Service

95%
User Adoption
Millions In Euro Savings
50+
Countries Fully Implemented

Challenge

Purchasing was complex and very transactional focused, the business services team was creating PO’s on their behalf.

AkzoNobel needed a solution that could standardize operational processes for a globally disparate workforce.

The use of multiple systems and poor data integration meant low spend visibility, control, and cross-department collaboration.

Results

Achieving 95% user adoption with automated order workflows that make it easy for end-users to access catalogs, marketplaces, and buyers in one place.

Realizing full implementation of Coupa across 50+ countries with 8,000 users in just 18 months.

Integrating all ERPs and other solutions into one system enables AkzoNobel’s procurement teams to collaborate and work from a single truth source, leading to better sourcing and millions in euro savings.

“We want procurement to be an almost invisible support. End-users don’t need to think about who to contact or how to buy. That’s where Coupa comes in and why it’s so powerful for our business.”

— Bernard Hardy, Procurement Excellence Director

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