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Unifying Spend for Australia's Iconic Travel Experiences

By unifying 15 brands on one platform, Journey Beyond replaced manual tasks with Coupa, protecting the guest experience during rugged outback tours and refined luxury rail journeys.

Company Overview

Australia's largest experiential tourism business, operating luxury rail journeys, cruises, and tours.

Headquarters

Australia

Employees

2,000+

Website
https://www.journeybeyond.com.au

Value as a service

11%
increase in managed spend
2,500+
active suppliers managed annually
15
brands standardized on one way of buying

Challenge

Disconnected buying across 15 brands.

No structured contract management (PDFs only).

Manual processes (email/spreadsheets) outside ERP.

Difficult to report accurate data to leadership.

Results

Centralized data into a single reliable system.

11% increase in managed spend visibility.

Faster PO and invoice approval cycles.

Streamlined collaboration for 2,500+ suppliers.

"Coupa has centralized all of our purchasing. It’s helped our end users purchase faster and more efficiently, while giving us a much better view of what’s happening across the business."

— James Barker, Group Manager, Procurement & Efficiency, Journey Beyond

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