Coupa Value Services Get from vision to value, faster

Content Strategy
The right catalog and content strategy can help you increase spend under management and achieve savings goals. Our experts can help you build or fine-tune your content strategies for the best use of hosted and punchout catalogs, Coupa Open Buy, Coupa Advantage, Order Lists, and Forms - helping to drive compliant spend and savings.

Supplier Onboarding
Using leading practices, Coupa Content Management experts work directly with suppliers on the initial setup of hosted, punchout, and Open Buy catalogs. Our specialists guide suppliers through catalog structure requirements and content validation, and they advise on self-service processes for efficient ongoing content control.

Supplier Communication
Coupa Content Management experts work closely with your suppliers long after the initial onboarding is complete. They’ll serve as the single point of contact for questions or issues, and provide training and support as needed to help ensure mutual success.

Catalog Management
Ongoing catalog management is the key to ensuring your users can find the items they need. Publishing catalogs to your test and production instances is only the beginning. Our specialists manage catalog maintenance updates, establish regular hosted catalog quality checks, and set up notification rules to control content changes.

Forms Management
Forms are an often overlooked tool in bringing spend under control. They can be especially effective for purchasing configurable items or controlling services spend. Our specialists help with the creation and maintenance of Forms so they can be easily found, readily navigated and produce proper requisition lines.

Supplier Strategy & Planning
We start by preparing a customized supplier enablement strategy aligned to your business goals. Your suppliers will be segmented by spend and transaction volumes and matched with the best channel for transacting on the platform. Project phases are then prioritized to support your business objectives.

Supplier Program Execution & Management
Seasoned Coupa specialists manage the day to day activities to deliver against your KPIs. Using proven processes, tools, and templates, they invite and onboard new suppliers, proactively match suppliers across the Coupa community to your program, and manage the ongoing process of ensuring supplier data is kept up to date.

Supplier Program Reporting & Optimization
Your Supplier Enablement Program Manager will continuously review the status and performance of your program. In addition to monitoring onboarding and enablement, we’ll track KPIs like electronic invoicing volume and percentages, continuously reviewing community-based Supplier Insights to optimize your program and reduce risk.

Risk Program Management
Coupa’s supplier risk and performance management experts will help you define the risk domains applicable to your business. They’ll develop workflows to drive your risk program, consult on multi-tier risk models including suppliers’ suppliers, and set up reporting on key indicators of risk.

Risk Program Management
Coupa’s supplier risk and performance management experts will help you define the risk domains applicable to your business. They’ll develop workflows to drive your risk program, consult on multi-tier risk models including suppliers’ suppliers, and set up reporting on key indicators of risk.

Administration & Support
Managing your Coupa supplier performance and risk applications, your program manager will handle standard administration requests, service requests, and escalations - providing expertise to free you from day to day application operations.