American Red Cross
Customers / American Red Cross
Industry
Coupa Aids Red Cross In Meeting Diversity Goals with Self-funded BSM
The Red Cross' previous Procure-to-Pay (P2P) project failed to meet several challenges resulting in Limited Spend Visibility and Control, Inefficient Manual Processes, and Meeting Diversity and Inclusion Targets. Coupa responded to their emergency with a BSM solution that delivered rapid relief.
Company Overview
Founded nearly 140 years ago, The American Red Cross has grown to $3+ billion in annual revenue as it serves the nation, providing 40% of the hospital blood supply in the U.S. as well as direct-assist
Headquarters
Washington, D.C.
Employees
10,000-25,000
Customer Website
Value as a Service
35%
Increased spend with Diverse suppliers
$4M
In Working Capital Improvement
$15M
In Cost Reduction
Challenge
Lack of Visibility & Control Over Spend
Inefficient Manual Processes
Meeting Diversity & Inclusion (D&I) Benchmarks
Solution
BSM
Result
$1-2M in Inventory Optimization
50% Reduction in Paper
87% On-Contract Spend
On track to achieve an overall 3X ROI
