American Red Cross

Customers / American Red Cross
Industry
American Red Cross

Coupa Aids Red Cross In Meeting Diversity Goals with Self-funded BSM

The Red Cross' previous Procure-to-Pay (P2P) project failed to meet several challenges resulting in Limited Spend Visibility and Control, Inefficient Manual Processes, and Meeting Diversity and Inclusion Targets. Coupa responded to their emergency with a BSM solution that delivered rapid relief.
Case Study
Company Overview
Founded nearly 140 years ago, The American Red Cross has grown to $3+ billion in annual revenue as it serves the nation, providing 40% of the hospital blood supply in the U.S. as well as direct-assist
Headquarters
Washington, D.C.
 

Value as a Service

35%

Increased spend with Diverse suppliers

$4M

In Working Capital Improvement

$15M

In Cost Reduction

Challenge

Lack of Visibility & Control Over Spend

Inefficient Manual Processes

Meeting Diversity & Inclusion (D&I) Benchmarks

Solution

BSM

Result

$1-2M in Inventory Optimization

50% Reduction in Paper

87% On-Contract Spend

On track to achieve an overall 3X ROI

With our BSM capabilities, we’ve increased our Diverse spend across the supply chain and low upfront costs and fast time-to-value have allowed this business process transformation to be self-funded.

Thomas Nash, Chief Procurement Officer, The American Red Cross