Savings Take Flight after Finnair Switches to Coupa
Finnair’s former spending solutions were complicated to use, leading to low adoption rates and poor operational efficiency. After switching to Coupa, Finnair is seeing employee usage and savings soar.
Company Overview
Finnair is a global, sustainably-driven airline connecting customers and cargo between Europe, North America, and Asia.
Headquarters
Vantaa, Finland
Employees
5,000-10,000
Customer Website
Value as a Service
Millions
In Euro Savings
50+%
Increase in Touchless Invoicing
90%
Of Purchases on Contract
Challenges
Increasing user adoption of procurement tools to stop off-contract and unapproved spending.
Finding a business spend management solution that offers quick implementation.
Processing invoices, making timely payments, and managing thousands of suppliers with fewer resources.
Solutions
Results
Achieving 90+% of on-contract spending and PO coverage with Coupa’s easy-to-use procurement workflows.
Implementing Coupa across the business on budget within just six months.
Cutting invoice processing time by 50% thanks to touchless invoice efficiency and offering 1,000 suppliers self-service options through a digital supplier portal.
“We’ve been running a solid 95% of purchase order coverage for the past 12 months. We’re really, really happy about that.”
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