
GameStop Levels Up Its Accounts Payable Process with Coupa
Value as a Service
Increase in First-Time Match Rate
Reduction in AP Headcount
Increase in E-Invoicing
Challenges
Replacing a completely manual invoice process that had the accounts payable (AP) team hand-keying 750,000 invoices into the ERP each year, leading to a growing AP headcount.
Bringing together globally dispersed divisions into one shared service center to increase operational efficiency.
Improving visibility into its suppliers and supporting stronger relationships by speeding up the payment process.
Results
Automating AP processes and increasing e-invoicing helps GameStop manage a complex invoice ecosystem with 20% fewer resources as it scales.
Moving global team members to one spend management platform where they work in sync, helping to reduce the invoicing process time by 70%.
Adding nearly 800 suppliers to an easy-to-use portal to speed up invoice distribution and take advantage of early pay discounts.