GameStop Levels Up Is Accounts Payable Process with Coupa AI
Value as a Service
Increase in First-Time Match Rate
Reduction in AP Headcount
Increase in E-Invoicing
Challenges
Replace a completely manual invoice process that had the accounts payable (AP) team hand-keying 750,000 invoices into the ERP each year, leading to a growing AP headcount.
Bring together globally dispersed divisions into one shared service center to increase operational efficiency.
Improve visibility into its suppliers and support stronger relationships by speeding up the payment process.
Results
Automating AP processes, leveraging AI recommendations on how to reduce invoice cycle time, and increasing e-invoicing help GameStop manage a complex invoice ecosystem with 20% fewer resources as it scales.
Reducing invoice processing time by 70% by moving global team members to one spend management platform and using AI to analyze employee and supplier performance to make optimal decisions for the business.
Adding nearly 800 suppliers to an easy-to-use portal to speed up invoice distribution and take advantage of early pay discounts.
