Customers / Zalando

Zalando Zeroes in on Millennial Mobile Procurement Needs with Coupa

Zalando's rapid growth, ever-changing, millennial-dominated business required much more flexibility and control. They found it with Coupa, reducing maverick spend and procurement cycle time.
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Company Overview
An e-Tail pioneer, Zalando is Europe's leading online fashion platform connecting customers, brands, and partners.
Berlin, Germany

Value as a Service

2.3 Days

Invoice Cycle Time

1.4 Days

PO Cycle Time



With many buyers, maverick spend was a serious problem.

Lack of visibility was an issue in categorization and speed.

Millennial workforce required a smart, efficient, customer-centric platform with mobility above all.




Coupa Invoice

Coupa Procure

Coupa Strategic Sourcing

Coupa Spend Analysis




Maverick spend is greatly reduced with control over buying.

The flexible procure to pay process is mobile friendly.

The user-friendly interface assures speed and compliance.

Increased visibility in procurement also benefits suppliers.


"We employ many millennials, so we wanted a platform that can be used in mobile devices to request and approve on the go."

Alejandro Basterrechea, Lead Procurement Operations