Zalando Zeroes in on Millennial Mobile Procurement Needs with Coupa
Zalando's rapid growth, ever-changing, millennial-dominated business required much more flexibility and control. They found it with Coupa, reducing maverick spend and procurement cycle time.
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Company Overview
An e-Tail pioneer, Zalando is Europe's leading online fashion platform connecting customers, brands, and partners.
Headquarters
Berlin, Germany
Employees
10,000-25,000
Customer Website
Value as a Service
2.3 Days
Invoice Cycle Time
1.4 Days
PO Cycle Time
Challenges
With many buyers, maverick spend was a serious problem.
Lack of visibility was an issue in categorization and speed.
Millennial workforce required a smart, efficient, customer-centric platform with mobility above all.
Results
Maverick spend is greatly reduced with control over buying.
The flexible procure to pay process is mobile-friendly.
The user-friendly interface assures speed and compliance.
Increased visibility in procurement also benefits suppliers.
"We employ many millennials, so we wanted a platform that can be used in mobile devices to request and approve on the go."
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