Zalando Zeroes in on Millennial Mobile Procurement Needs with Coupa
Zalando's rapid growth, ever-changing, millennial-dominated business required much more flexibility and control. They found it with Coupa, reducing maverick spend and procurement cycle time.
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Company Overview
An e-Tail pioneer, Zalando is Europe's leading online fashion platform connecting customers, brands, and partners.
Headquarters
Berlin, Germany
Employees
10,000-25,000
Customer Website
Value as a Service
2.3 Days
Invoice Cycle Time
1.4 Days
PO Cycle Time
Challenges
With many buyers, maverick spend was a serious problem.
Lack of visibility was an issue in categorization and speed.
Millennial workforce required a smart, efficient, customer-centric platform with mobility above all.
Solutions
Coupa Invoice
Coupa Procure
Coupa Strategic Sourcing
Coupa Spend Analysis
Results
Maverick spend is greatly reduced with control over buying.
The flexible procure to pay process is mobile friendly.
The user-friendly interface assures speed and compliance.
Increased visibility in procurement also benefits suppliers.
"We employ many millennials, so we wanted a platform that can be used in mobile devices to request and approve on the go."
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