Salesforce
Customers / Salesforce
Industry
One SaaS Leader Chooses Another to Help Scale at the Speed of Cloud
Salesforce's cloud was rising fast, but a storm was brewing with procurement. ERP processes were cumbersome with limited visibility into spend. Each country had different manual processes for opening requisitions and following through to POs. Coupa was the ray of sunshine they were looking for.
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Company Overview
Salesforce is a technology giant that develops cloud-based sales ecosystems.
Headquarters
San Francisco, CA
Employees
25,000-50,000
Customer Website
Value as a Service
80%
Total Addressable Spend Managed
4000
Global Users Onboarded
Global
Procurement + ERP Integration
Challenges
Decentralized procurement processes struggled to keep up with rapid global growth.
Existing ERP processes were cumbersome and confusing with limited visibility into spend.
Each country had different manual processes for opening requisitions and following through to POs.
Scalability and ease of use was critical, as was compliance with each country’s tax codes and reporting laws.
Solutions
Coupa Invoicing
Coupa Contracts
Coupa Procurement
Results
Revamped global procurement processes leverages configurable automation to manage 80% of all addressable spend.
Allows better supply base management and insights from spend analytics.
Instant status & trend reports for faster, more informed decisions.
"The future with Coupa is about helping Salesforce with our growth as the complexity of our spend profile increases."
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