Salesforce

Customers / Salesforce
Industry
Salesforce

One SaaS Leader Chooses Another to Help Scale at the Speed of Cloud

Salesforce's cloud was rising fast, but a storm was brewing with procurement. ERP processes were cumbersome with limited visibility into spend. Each country had different manual processes for opening requisitions and following through to POs. Coupa was the ray of sunshine they were looking for.
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Company Overview
Salesforce is a technology giant that develops cloud-based sales ecosystems.
Headquarters
San Francisco, CA
Employees
25,000-50,000
 

Value as a Service

80%

Total Addressable Spend Managed

4000

Global Users Onboarded

Global

Procurement + ERP Integration

Challenges

 

Decentralized procurement processes struggled to keep up with rapid global growth.

Existing ERP processes were cumbersome and confusing with limited visibility into spend.

Each country had different manual processes for opening requisitions and following through to POs.

Scalability and ease of use was critical, as was compliance with each country’s tax codes and reporting laws.

 

Solutions

 

Coupa Invoicing

Coupa Contracts

Coupa Procurement

 

Results

 

Revamped global procurement processes leverages configurable automation to manage 80% of all addressable spend.

Allows better supply base management and insights from spend analytics.

Instant status & trend reports for faster, more informed decisions.

 

"The future with Coupa is about helping Salesforce with our growth as the complexity of our spend profile increases."

Sean Blitchock, Former Vice President of Finance and Strategy