Juniper Networks

Customers / Juniper Networks
Juniper Networks

Global IT Leader Gets a Valuable Lesson in Digitizing BSM

Juniper is a leading innovator for secure networking but that spirit did not extend to BSM. In fact, its legacy procurement tool and ERP-centric strategy was hampering agility and innovation. Coupa gave them a solution built on IT partnership.

Company Overview
Juniper makes the most innovative secure networking solutions available on the planet to solve customers’ toughest problems.
Sunnyvale, CA

Value as a Service


Indirect Spend




POs Per Year


Previous ERP-centric strategy included difficult customizations and integrations that hampered innovation.

Many of the other large ERP providers didn't have the indirect procurement support and solutions they needed.

Wanted to get spend under control with a consumer-like buying experience.


IT can avoid mundane activities of upgrades, patching, and security concerns, to focus on higher value activities.

Coupa’s ease-of-adoption meant that end users could start using the system immediately, with no training at all.

A year and a half after the initial go-live Juniper has achieved full adoption with 100% of spend going through the system.

"A very small ninja group of business people and a couple of IT guys got together and implemented Coupa almost overnight. It was just that simple."

Bob Worrall, Former Chief Information Officer