Intermedia

Customers / Intermedia
Industry
Media
Intermedia

Intermedia Gains Speed, Flexibility, and Control of Procurement

Intermedia progresses from a non-integrated ERP to a cloud based Coupa system with ease and high adoption, gaining insight and flexibility while cutting lengthy process times and, ultimately, costs.
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Company Overview
Intermedia is a leader in communications, business email, VoIP, web/ video/ content sharing, identity & security services.
Headquarters
Mountain View, CA
Employees
100-150
Customer Website
intermedia.com
 

Challenges

Lack of integration between the ticketing system into the backend ERP system caused process delays and inefficiencies.

Manual processes were error prone and inefficient.

Cycle times and requisition approvals were slow.

Solutions

Coupa Procure

Coupa Invoice

Coupa Spend Analysis

Results

Integrated system delivers better visibility and ability to purchase anywhere.

Online processes enabled real-time strategic decision making.

Time reduction on cycles, requisition approval, and entering orders in the system.

"I absolutely think Coupa is focused on customer success. The bottom line is that Coupa has been phenomenal for us."

Michael Ziebell, Director of Procurement

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Resources and Insights

On-Demand Webinars
Global Supply Chains In A Post-Pandemic World
Hear the recent HBR webinar featuring Willy Shih, Professor at Harvard Business School and author of the recent HBR article, “Global Supply Chains in a Post-Pandemic World.”
Watch the Replay
Analyst Reports
2022 Gartner® Magic Quadrant™ for Procure-to-Pay Suites
Learn why Coupa was named a Leader in the 2022 Magic Quadrant™ for Procure-to-Pay Suites.
Read the Report