Intermedia Gains Speed, Flexibility, and Control of Procurement
Intermedia progresses from a non-integrated ERP to a cloud based Coupa system with ease and high adoption, gaining insight and flexibility while cutting lengthy process times and, ultimately, costs.
Company Overview
Intermedia is a leader in communications, business email, VoIP, web/ video/ content sharing, identity & security services.
Headquarters
Mountain View, CA
Employees
100-150
Customer Website
Challenges
Lack of integration between the ticketing system into the backend ERP system caused process delays and inefficiencies.
Manual processes were error prone and inefficient.
Cycle times and requisition approvals were slow.
Solutions
Results
Integrated system delivers better visibility and ability to purchase anywhere.
Online processes enabled real-time strategic decision making.
Time reduction on cycles, requisition approval, and entering orders in the system.
"I absolutely think Coupa is focused on customer success. The bottom line is that Coupa has been phenomenal for us."
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